Industry Headlines from FSR magazine

Full-Service Restaurants Score Higher in Customer Service than Quick-Service Restaurants [06-18-2013]

The American Customer Service Index (ACSI) report, released today, shows full-service restaurants as a whole have scored higher in customer satisfaction than quick-service restaurants. As a whole, the full-service category has increased 1.3 percent, to an ACSI benchmark of 81, on a 100-point...
Hooters Introduces Late Night Menu for “Night Owls” [06-18-2013]

Hooters of America, LLC, announced it is dishing out a brand new late night menu designed for night owls on the prowl for special deals on their favorite Hooters appetizers and beverages. The new late night half price appetizer menus are available every night from 10 p.m. until close at Hooters...
Cameron Mitchell Restaurants Plans Expansion [06-18-2013]

Award-winning Cameron Mitchell Restaurants (CMR) is thrilled to announce two new concepts to its hometown culinary scene in Columbus, Ohio. A polished-casual grille and an upscale casual steakhouse are all on the menu for 2014.
Restaurant Sales Continued to Rise in May  [06-18-2013]

Black Box Intelligence and People Report released The Restaurant Industry Snapshot for May, reporting a third straight month of positive sales.   
Another Broken Egg Café Announces New Barista Reserve Coffee [06-18-2013]

Ron Green, president/CEO and founder of Another Broken Egg Café’s (ABEC), is pleased to announce a new partnership with the H. C. Valentine Coffee Company to roast ABEC's first proprietary coffee selections. The artisan coffee is made from the highest quality beans from Central...
21st Amendment Uses New Hops [06-18-2013]

The hop crisis may be over for now, but the hop syndicate is still trying to control the market in the face of booming growth in the craft beer industry.

For the third year running, 21st Amendment Brewery announced the release of Hop Crisis, a big, hoppy, oak-aged Imperial IPA that is...
Add Fresh California Avocados to the Grill [06-17-2013]

By July, summer dining is in full swing and menus feature foods hot off the grill. For the season’s biggest holiday, the California Avocado Commission encourages operators to expand their traditional grill menu with Fresh California Avocados.
New PBS Series Takes Viewers Inside Kitchen of Farm-To-Table Chef Vivian Howard [06-17-2013]

A CHEF'S LIFE is a new half-hour character-driven documentary and cooking series that takes viewers inside the life of chef Vivian Howard, who, with her husband Ben Knight, left the big city to open a fine dining restaurant in small-town Eastern North Carolina. Each episode follows Vivian...
NRA Report Offers Insights for Future Business Strategies [06-17-2013]

The National Restaurant Association (NRA) has launched three new research reports focused on current and future trends to help restaurant operators make more informed business decisions. The new publications contain original research and projections critical to strategically planning for the...
Beef 'O' Brady's Inks Master Franchise Agreement in Jordan [06-17-2013]

North America's iconic sports pub franchise made famous by its signature Buffalo-style chicken wings and community-centric activism, announced today the signing of a master franchise agreement with the Koni Group to open multiple restaurants in Jordan over the next several years. The first...